It is a complete shame that these days you must demand Service if you want it.
The alternative is paying premium prices for Service, yet most cannot afford that.
Corporate bottom-liners discovered that it cost too much to provide Service, so it is now mostly non-existent.
The good news is that this has given rise to the popularity of mom/pop shops that want your business and deliver their Service with a smile.
What happened to Service being part of the deal?